Cast a Spell Box Policies & Shipping

    • All sales are final & we do not accept returns or exchanges.  However if you have an issue with an item please email us with the details so that we can work something out for you.  castaspellbox@gmail.com
    • The first 40 boxes sold will be ready to ship and will go out  ASAP.  After that all boxes sold are on a pre-order status and are expected to start shipping around November 19th.
    • You can order other items from the site with the box but with the understanding that they will all ship together on the box's timeline.
    • The box does not qualify for free shipping.
    • Any overage in shipping charges will be refunded at the time of shipping.
    • If your bottle arrives broken please contact us at castaspellbox@gmail.com within 24 hours of receiving it.  Please include a photo of the broken polish and the packaging. 
    • We currently ship to the US, Canada & some international locations (click here for a list) via USPS First Class or Priority with tracking.  If you are in a country that we don't currently ship to you are welcome to email us with your address and we can look into shipping there.  castaspellbox@gmail.com 
    • International shipments are at your own risk.  If you know that your location has issues getting packages to you from the US then please consider that before ordering.
    • Please be sure that you provide a correct address.  We will not refund shipping costs for returned packages & will require the buyer to pay shipping costs to send it back out.  Refunds will not be issued if your package is delivered to the wrong address.  If you have concerns about USPS loosing your package or it being stolen then please make a note on your order that you would like a signature required or insurance and we will invoice you for it.